General notice on returns
We currently accept returns under reasonable circumstances. In case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 30 days of product delivery and provide proof of damaged items wherever possible. Please get in touch with our team via email and provide a clear photo showing the issue. Reach out at support@nostalgia.supply for help with your order or to report an issue.
Refunds
Under reasonable circumstances, we will offer a refund if an issue is deemed unresolvable or if you experience inefficient service. In case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our team via email and provide a clear photo showing the issue. Reach out to us at support@nostalgia.supply for help with your order or to report an issue.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@nostalgia.supply and we will offer support for your order.
Need help?
Contact us at support@nostalgia.supply or send a direct message on instagram @wefoundnostalgia for questions related to exchanges, refunds, and returns.
